What You'll Find in Our FAQ Section
We built this FAQ around the real questions that come up when you open an account, fund your wallet, or try to pull winnings back to your PayPal or Venmo account. Each answer is written by the team that actually runs the platform — not a generic help template. We've organized things into account basics, payment paths, and access questions so you
can scan to the section that matters without reading the whole page. Players in Detroit, for example, ask a lot about state-level access; players new to Play+ prepaid tend to ask about loading cards and confirming balances. We cover both. If an answer leaves you with a follow-up, the live-chat icon at the bottom right of every page puts you directly in
touch with our support staff. Account and payment questions get the fastest response because those teams are prioritized in our queue.
- PayPal
- Venmo
- Play+ prepaid
- Live chat support